Configuration Options¶
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During an Acrobat non-silent install, the installer displays a number of screens which guide the user through the process and allow for licensing as well as the customization of certain features. Since admins typically use silent installs for mass deployments, Adobe provides various methods for pre-deployment configuration, including common tasks such as:
- Licensing.
- Disabling registration.
- Granting activation exceptions for offline users.
- Selecting a language.
- Disabling the startup splash page. https://joomlayellow555.weebly.com/blog/how-to-download-torents-on-mac-in-2019.
- Setting a default PDF viewer when Acrobat or Reader is already present.
- Accepting the EULA on behalf of your organization.
By performing these tasks ahead of time, you can simplify the end user experience when the product first launches.
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Configuration methodologies
![Error code: 80070643 scom Error code: 80070643 scom](/uploads/1/3/3/2/133226168/367566373.jpg)
Configuration methods and tools include the following:
- Customization Wizard for Mac: Modify basic installer settings prior to deployment.
- Plist preferences for pre and post deployment configuration.
- The APTEE tool for serialization, suppressing registration, and accepting the EULA.
Feature | |||
---|---|---|---|
Language | No | Yes | |
Splash page | No | Yes | No |
Default PDF Viewer | No | Yes | No What apps are connected to my google account mac. |
EULA | Yes | No | Yes |
Licensing | Yes | No | Yes |
Registration | Yes | No | Yes |
Activation | Yes | Yes |
Wizard for Mac¶
The Acrobat DC Customization Wizard for Macintosh provides IT admins the ability to customize product installation settings prior to organization-wide deployment. Note the following:
- This Wizard version cannot be used to customize Reader or trial Acrobat installs.
- The product version and Wizard version must be identical. Thus, the DC Wizard can only be used with DC products.
Running the Wizard requires a writeable area, so do not run it from a DMG disk image. Copy it to a folder and run it from there.
Installation¶
- Download the Wizard DMG (all tracks)
- Mount the DMG.
- Copy
AcrobatCustomizationWizardDC.app
to/Applications
. - Run the application:
/Applications/AcrobatCustomizationWizardDC.app
Installer locations¶
Required
- Click the folder icon to the right of the Locate Installer field.
- Navigate to the installer and click it.
Licensing/Activation¶
Required
Product activation is required as described in the policy details at http://www.adobe.com/products/activation/.
Serialized licensing¶
While there is a grace period for online activation, it may be true that in some enterprise settings users are permanently or temporarily offline. In that case, you can grant an offline exception to the activation requirement.
Enter a serial number in the serial number input box to pre-serialize the package. The serial number should contain exactly 24 digits after stripping the dashes and spaces. Selecting Grant Offline Exception requires the use of a volume serial number.
Named user licensing¶
The serial number field is only used for serialized deployments where the machine is licensed. If you’re creating a non-serialized deployment and are using a named-user deployment where entitlements are managed via the Admin Console, leave the serial number blank. After deployment, users will be required to sign-in on product launch in order to activate the product. If the user signs out, the product is deactivated. Named-user deployments support Adobe IDs, Federated IDs, and Enterprise IDs.
EULA acceptance¶
Optional
Check Accept End User License Agreement if the individual selecting the checkbox is accepting the EULA for all end users. When checked, end users will not be shown the EULA on product startup.
Note
You cannot set
EULAAcceptedForBrowser
in the plist. Using the Mac Wizard or APTEE is required.Registration¶
Optional
After providing a serial number, check Grant Offline Exception & Disable Registration to make the following UI changes on application startup:
- Users are not prompted to enter or create an Adobe ID.
- Sign-in dialogs do not appear (if services are disabled).
- The installer will not require online activation.
In this case, end users are not asked to validate the serial number or activate the product online. This option requires a volume serial number; otherwise, the Customization Wizard will fail with the error code 14.
The default workflow with Acrobat DC is that if the user doesn’t go online within first 30 days to validate the serial number and activate the product, the application stops working. A working internet connection is a pre-requisite for this option. By default, this checkbox is selected when the Customization Wizard is launched.
Browser Integration¶
Optional
Check Disable PDF rendering in browsers to disable browser integration. During UI install workflows, this integration is apparent in the Custom Install dialog where the browser plugin is checked by default. Disabling browser integration disables this option.
Installation type
Feature lockdown¶
Optional
Note
Recommended: Review Locking preferences before choosing this option.
Like Windows, feature lockdown allows IT to create settings that cannot be changed by end users. Since the Wizard modifies the installer, the embedded feature lockdown file is installed on all end user machines at install time. For features that have a user interface (UI), the UI is either removed from the product or disabled.
To lock preferences:
- Create a plist file named
com.adobe.Acrobat.Pro.plist
. - Check Enable Feature Lockdown.
- Browse to the plist file you created.
- Choose OK.
The Mac Wizard creates an identical file in
/Library/Preferences/
. If a plist already exists on a client machine at that location, it is replaced at deployment time.Saving installer changes¶
After configuration, save the customized installer:
- Choose OK when finished.
- When the save dialog appears, enter an output package name ending with PKG.
- Select an output location that is writable.
- Choose Save.
- When the Success screen appears, choose OK.
Note
The parent directory must be writable otherwise an error is thrown. If the file already exists, the file is overwritten.
If none of the optional checkboxes are selected, the output installer is pre-serialized using the provided serial number thereby avoiding the appearance of the serial number pane during the install.
Wizard logging¶
The Customization Wizard creates the log file at
~/Library/Logs/Adobe/CustWiz.log
. If log file creation fails, the log is dumped to the console. If the Grant Offline Exception is checked, logs are also created at /tmp/oobelib.log
.Code | Description |
---|---|
1 | The Acrobat Installer Package could not be read. |
2 | The destination Installer package exists and is not writable. |
3 | The XML file generated for embedding inside the installer could not be read. |
4 | Invalid arguments passed to the script which modifies the package. |
5 | Could not expand the Input installer package to process. |
6 | Could not flatten the expanded input package into the output package. |
7 | Failed to embed the XML file generated into the package. |
8 | Could not remove the temporary expanded package. |
9 | The featurelockdown plist is not readable. Samsung ml-2525w driver download mac. |
10 | Failed to embed the featurelockdown plist into the package. |
14 | The APTEE tool called from within returned an error. See /tmp/oobelib.log for details. |
Language selection¶
Acrobat installers are multi-language (MUI) installers. By default, the product language is set to match the OS.
- There are no language-specific serial numbers.
- All languages are installed by default.
- The OS language will determine Acrobat’s language.
- Trials are available in all supported languages, although only a single trial language can be installed at any point of time.
You can modify the default behavior by modifying a plist preference. See
UseMUI
in the Preference Reference. Language configuration can be complex in some environments and may involve knowing:- The relevant locale and language codes for your serial number.
- What languages to install on the machine (one, several, or all).
- Whether or not the default language is that of the OS.
- Whether or not the user should be allowed to reset the language.
- Whether the language variant maps to a differently named base MST.
- If you need additional font packs which are available as separate installers.
Error Code Icegate
Splash page¶
By default, a splash page appears on application startup. To disable this behavior, set
SplashDisplayedAtStartup
to 0.PDF ownership¶
When both Acrobat and Reader are present, PDF ownership settings must be set through the user interface.
Activation workflows¶
When offline and activation exceptions are required, use the tools in the APTEE.
Activation workflow details¶
Goal | Details |
---|---|
No activation exception | No activation exception employed. Every end user will have to be online to complete the serial number validation after successful silent activation ping. Offline grace period expires after 30 days. |
Activation exception via Wizard (other than an imaged OS) | Online access required. The Wizard validates the serial number and saves the exception inside the installation pkg. |
Activation exception via APTEE. Installer on a shared server. Install may be UI based. Required for an imaged OS. | Online access required. Run APTEE as described below. |
Activation exception via command line. Installer on a shared server. Install may be UI based. | Use the Wizard or run APTEE as described below. |
https://joomlayellow555.weebly.com/blog/how-to-download-from-youtube-videos-on-mac. Activation exception when installer runs on a DVD | Online access required. For retail and volume licenses, the Adobe Application Manager (AAM) displays the short code for an activation request. Users log in to the Adobe website with an Adobe ID and enter the serial number and request code. After validation, the activation service displays a response code. The user enters the code in the AAM screen. On success, AAM grants the activation exception. |
Command line trial install | Activation is required. After any deployment method, registration with an Adobe ID is required. All end users see a Registration dialog. |
License a trial install with activation | Serialize by running APTEE with administrator privileges on all user machines (run over command line with appropriate parameter set to S/N). |
License a trial install with activation exception | Online access required. Run APTEE as described in below. |
Activation exception (type 2)¶
You can create an activated production package and serialize post deployment using APTEE. This method is used when user machines are not going to be online. To do so,
- Run APTEE on an online machine to generate the prov.xml file.
- Deploy the product on each machine.
- Run APTEE with the prov.xml file on each machine.
Error Code 643
You receive an error when trying to update Acrobat or Reader.
Installing Adobe Reader DC is a two-step process. First, you download the installation package, and then you install Reader from that package file. You don't have to remove the older version of Reader if you are installing Reader. For step-by-step installation instructions, see Install Adobe Acrobat Reader DC | Mac OS.
Uninstall Acrobat DC or older versions of Reader
- Acrobat Reader
- There is no uninstaller for Reader in Mac. You can directly delete the application from the Applications folder.
Acrobat DC- Choose Applications > Adobe Acrobat DC, select the Acrobat DC Uninstaller, and double-click it.
- Follow the onscreen instructions to uninstall Acrobat.
In the Authenticate dialog box, type the macOS user name and password for an administrator account and click OK.
In case you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860. - The uninstaller removes only Adobe Acrobat files from the system. It does not remove Acrobat Reader files, Acrobat user data, or files that are shared with other Adobe applications.
- There is no uninstaller for Reader in Mac. You can directly delete the application from the Applications folder.
- Do one of the followings to reinstall your application:
- Reader: Go to the Adobe Reader Downloads page and click Install Now.
Refer the article Install Adobe Acrobat Reader DC | Mac OS for detailed instructions.
To install older versions of Reader, refer: Install an older version of Adobe Reader on Mac OS. - Acrobat: Download Acrobat from the Acrobat downloads page. Click the installer to start the installation process.
- Reader: Go to the Adobe Reader Downloads page and click Install Now.
- Start Reader or Acrobat, and choose Help > Check For Updates to install the latest update to your product.
This solution works best for error 1301 but can be used to troubleshoot other updater error conditions. For instructions, see Enabling and using the 'root' user in Mac OS X on the Apple website.
Error Code 80073712 Windows 8.1
After enabling the root user account, log in to the root user account and retry updating Acrobat or Reader.
Adobe Acrobat Error Code C136
Solution 3. Update Acrobat Reader and Adobe Acrobat manually
Installers for all supported products also appear on the product download pages (except for the full Acrobat). You can download and manually install these products as follows:
- Open the product.
- Choose Help > About Acrobat or Acrobat Reader.
- Note the version.
- Close the product.
- If you do not have the latest version installed, download the needed installer from the following locations:
- Adobe Reader full installers and updates for Mac OS.
- Adobe Acrobat updates for Mac OS.
6. https://bankingever846.weebly.com/blog/icons-missing-on-apps-after-mac-hard-drive-updated. Click the installer to start the installation process.
The log file is a file generated and appended to at runtime with status, operational, and error information describing what the Updater is doing. This information helps diagnose runtime problems.
In the case of installation failures, check the updater log file to know the reason of failure.
Log location
Macintosh (Reader): ${HOME}/Library/Logs/Adobe/Adobe Acrobat Reader Updater.log
Macintosh (Acrobat):${HOME}/Library/Logs/Adobe/Adobe Acrobat DC Updater.log
Macintosh (Acrobat):${HOME}/Library/Logs/Adobe/Adobe Acrobat DC Updater.log
Below is a list of few error codes and the suggested steps to try to resolve the errors.
Error | Title | Solution |
---|---|---|
1001-1099, 1100 | Cannot download update files. Please verify that you are connected to the Internet and check for updates again. | Try downloading Reader directly from this page. |
1101-1199, 1200 | Cannot save files to disk. Please check for updates again. | Check for permission issues. Run Disk Utility > Repair Permissions. |
1201-1299, 1300 | Your version of cannot be updated because the application contents have been changed. The update could not be applied because the application contents were modified since the original installation. Please reinstall and check for updates again. | A file has changed or is missing. Uninstall and reinstall the program. |
1301-1399, 1400 | Your version of cannot be updated at this time. Please check for updates again later. | Enable the root user account and check updating the application. |
1401-1499, 1500 | An error occurred. Please check for updates again later. | Restart the Mac and retry. |
1501-1899 | Updater will try again. | Restart the Mac and retry. |
For details on how to configure and troubleshoot the Updater, see the Acrobat-Reader Updater Guide.
![Adobe acrobat dc error code c136 Adobe acrobat dc error code c136](/uploads/1/3/3/2/133226168/557751747.png)